Customer Experience Lead
7 days ago
The Lash Lounge Ponte Vedra - Nocatee Town Center seeks a motivated Front Desk Associate to contribute to our successful sales team. As a key member, you will be responsible for driving membership sales, retail sales, and bookings while providing exceptional customer service.
Key Responsibilities
- Determine client needs and develop personalized sales strategies to grow membership and retail sales.
- Communicate effectively with guests, addressing their queries and concerns in a professional and courteous manner.
- Book appointments efficiently, using your excellent organizational skills to manage multiple tasks and deadlines.
- Assist in maintaining a clean and well-organized workspace, adhering to our high standards of quality and presentation.
Requirements
- At least 1 year of customer service or retail sales experience, with a proven track record of success in a similar role.
- Able to work a varied schedule, including weekends and evenings, with flexibility to adapt to changing demands.
- Familiarity with MindBody Software is an asset but not essential.
Benefits Package
- A competitive hourly wage, with opportunities for salary growth based on performance and experience.
- Participate in ongoing training and development programs to enhance your skills and advance your career.
- Enjoy free access to our premium lash extensions and salon services.
- Take advantage of exclusive discounts on retail products.
Estimated Annual Salary: $55,000 - $70,000, dependent on experience and performance.
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