Customer Service Representative

3 weeks ago


Grand Forks, North Dakota, United States The Sherwin-Williams Company Full time
Job Title: Store Customer Service Specialist

Job Summary:

The Sherwin-Williams Company is seeking a highly motivated and customer-focused Store Customer Service Specialist to join our team. As a key member of our retail store team, you will be responsible for providing exceptional customer service, selling paint and related products, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service to ensure high levels of customer satisfaction
  • Sell paint and related products to customers, including tinting and mixing products to customer specifications
  • Process sales transactions accurately and consistently with policies and procedures
  • Maintain a clean and organized store environment, including stocking shelves and setting up displays
  • Load and unload delivery trucks and assist with making deliveries as needed
  • Comply with inventory control procedures and maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options with customers

Requirements:

  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language


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