Airport ID Specialist

7 days ago


Spokane, Washington, United States Spokane Airport Full time

Job Summary: We are seeking a skilled Credentialing and Enrollment Professional to join our team at Spokane Airport. As a key member of our team, you will be responsible for processing applications for Airport Identification media and enrolling applicants for TSA Trusted Traveler clearance.

Main Responsibilities:

  • Ensure the security and integrity of the Trusted Traveler Enrollment Center, restricting unauthorized access and monitoring enrollment devices.
  • Enroll applicants for Airport ID badges and provide a positive customer service environment.
  • Ensure proper care and usage of equipment, maintain good housekeeping practices, and correctly enter applicant and enrollee information.
  • Obtain applicant and enrollee fingerprints and perform other duties as assigned.

Qualifications:

  • High school diploma or GED and experience operating multi-line telephone systems and computers.
  • Deliver excellent internal and external customer service, work as a contributing member of the airport team, and maintain confidentiality.
  • Prioritize and manage tasks simultaneously, use good judgment, and communicate effectively verbally and in writing.

Working Conditions:

  • Office environment with regular contact with the public, employees, government agency staff, and management.
  • Part-time employees may be eligible to participate in the Washington State Retirement System and receive employee assistance benefits.


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