Assistant Store Manager

4 days ago


Provo, Utah, United States DICK'S Sporting Goods Full time
About the Role

The Assistant Store Manager is a key member of our store leadership team, responsible for driving brand and operational excellence throughout the store. This role ensures our team delivers exceptional customer service, prioritizes teammate coaching and development, and stays focused on financial metrics and store performance.

Key Responsibilities
  • Manage day-to-day operational aspects of the store department
  • Operational planning and organization, with guidance from the Store Manager
  • Recruit and develop a strong, inclusive, and diverse team
  • Partner with store leadership to manage store workforce planning, including payroll budget and scheduling
  • Hold team accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies
  • Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures
Leadership Responsibilities
  • Communicate effectively and build an engaging environment for the team
  • Cultivate a culture of learning and development, infusing it into daily leading
  • Create an inclusive store environment where everyone feels safe, welcome, and respected
Competencies
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns
  • Strategic Mindset
  • Drives Vision & Purpose of store and organization
Qualifications
  • ~1-3 years of retail management experience (or customer-focused experience)
  • ~ Strong problem-solving ability and analytical skills
  • ~ Must have strong people management skills and an ability to develop talent
  • ~ Flexible availability – including nights, weekend, and holidays
  • ~ All Teammates are required to adhere to all safety policies and procedures


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