Hotel Attendant

3 weeks ago


Canton, Massachusetts, United States Buffalo Lodging Associates Full time

About the Role:

We are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at Buffalo Lodging Associates. As a Hotel Attendant, you will play a critical role in maintaining the cleanliness and comfort of our guest rooms and suites.

Key Responsibilities:

  • Clean and maintain guest rooms and suites, including floors, bathrooms, and linens, to ensure a high level of quality and customer satisfaction.
  • Report any discrepancies or maintenance issues to your supervisor in a timely manner.
  • Provide exceptional customer service by responding promptly to guest requests and needs.
  • Work a variety of shifts, including weekends and holidays, to ensure 24/7 coverage.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan with a generous employer match.
  • Paid vacation and sick time, as well as paid holidays.
  • Tuition reimbursement and flexible spending account options.
  • Company-paid life insurance and short-term disability insurance.
  • Long-term disability insurance and an employee assistance program.
  • Hotel discounts for you, your friends, and family.
  • Monthly employee appreciation activities and events.
  • Learning and development opportunities.
  • An employee referral program.

About Buffalo Lodging Associates:

Buffalo Lodging Associates is a hotel management company based in Canton, MA, with a portfolio of 50 hotels across the country. We are committed to providing a best-in-class hospitality experience and operational excellence to our guests and associates alike.

What We're Looking For:

  • Previous experience in a hotel setting or a willingness to learn and train.
  • Excellent customer service skills and the ability to work effectively with guests and colleagues.
  • The ability to work on your feet for extended periods and navigate a cart weighing up to 100 pounds.
  • A positive and engaging personality, with a strong commitment to providing exceptional service.

Equal Employment Opportunity:

Buffalo Lodging Associates is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.


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