Customer Enrollment Specialist

3 weeks ago


Austin, Texas, United States Elevated Marketing Management Full time

We are seeking an exceptional Retail Marketing Liaison to join our team at Elevated Marketing Management. As a key member of our organization, you will play a vital role in enhancing the communication and customer service strategies for our portfolio of brands.

Job Overview

In this highly visible position, you will serve as the primary point of contact for our clients, facilitating seamless communication as a brand liaison. You will receive thorough training and mentorship to become an expert in the industry and the brand of our organization.

Responsibilities
  • Deliver in-depth product information that aligns with customer requirements.
  • Craft a magical customer experience by listening and understanding customer needs and effectively addressing objections.
  • Implement marketing directives and sales strategies in designated territories to engage consumers and foster brand relationships.
  • Monitor and report market success metrics.
  • Collaborate on new campaigns and strategies to enhance market exposure and drive new business.
  • Handle customer concerns and issues with professionalism and respect, escalating matters when necessary.
  • Work closely with upper-level management and the sales team to evaluate customer service tactics and identify opportunities for improvement.

$65,000 - $85,000 per year, based on experience. We offer competitive compensation, including commissions and incentives.



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