Millwork Sales Expert
7 days ago
Lowe's is seeking a highly skilled Sales Specialist - Millwork to join our team. As a Sales Specialist - Millwork, you will be responsible for providing exceptional customer service and expertise in millwork products and services.
Key Responsibilities- Customer Service: Provide friendly and professional service to customers, understanding their specific needs and pairing the best products and services to support their projects.
- Product Knowledge: Ensure displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers' current product offerings.
- Safe Work Practices: Engage in safe work practices, including the proper operation of store equipment.
- Consultative Services: Serve as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale.
- Order Execution: Execute orders and projects in your area of focus.
- Education: High School Diploma or equivalent.
- Experience: 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
- Experience with Sales Orders: 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- Product Knowledge: 2 years of experience identifying and selling products based upon customer needs or plans.
- Customer Service: 2 years of experience providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
- Order Follow-up: 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- Service Promotion: 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
- Sales Environment: 2 years of experience in a sales environment with required sales goals or metrics.
- Trade Experience: 1 year of experience in a trade directly related to Millwork.
The starting rate of pay is $17.70 per hour. Lowe's offers a range of benefits, including health insurance, retirement plans, and paid time off.
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