Restaurant Operations Manager

2 weeks ago

Utica, New York, United States McDonald's Full time
Assistant General Manager Job Description

At McDonald's, we're committed to providing a positive and inclusive work environment that values diversity and promotes growth. As an Assistant General Manager, you'll play a vital role in leading our restaurant team to achieve exceptional results.

Key Responsibilities:
  • Lead internal functions, including Employee Training, Food Safety, and Inventory Management.
  • Effectively delegate tasks to team members and report back results.
  • Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
    • Kitchen: Supervise food quality, safety, cost, and new menu items.
    • People: Hire, train, and schedule restaurant staff to meet sales and profit goals.
    • Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service.
  • Partner with restaurant team to ensure safe and efficient operations of the restaurant.
Requirements:
  • HSD or GED preferred.
  • A passion for helping and serving others (customers and fellow team members).
  • 1+ years' experience leading, motivating and/or developing others OR US Military Service.
  • A commitment to excellence and safety in the workplace.
  • Strong customer service and support focus.
  • The ability to communicate effectively and anticipate customer needs.
  • To provide solutions and make decisions in a fast-paced environment.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

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