Teller

2 weeks ago


Helena, Montana, United States Robins Federal Credit Union Full time

Job Title: Teller

Job Summary:

We are seeking a highly skilled and customer-focused Teller to join our team at Robins Federal Credit Union. As a Teller, you will be responsible for providing exceptional member service, conducting transactions, and promoting financial products and services.

Responsibilities:

* Conduct transactions and inquiries on members' accounts in an efficient and accurate manner
* Educate members about additional products and services
* Reconcile cash and negotiable items to meet established balancing procedures
* Ensure WOW Member Experience standards are achieved by promoting a positive member service culture
* Provide members with information about financial products and services
* Maintain member confidence and protect credit union operations by achieving and continuing to develop knowledge of all products and services offered by the credit union

Requirements:

* High school diploma or equivalent
* 6 months customer service experience
* Knowledge of teller policies and procedures, to include compliance requirements
* Knowledge of Robins Financial products and services
* Excellent customer service skills, excellent communication and listening skills, organizational skills, problem analysis and problem solving, sales skills, high energy level

Benefits:

* Employer-Paid Benefits: Health Insurance, Short and Long Term Disability, Life Insurance and AD&D
* Benefits: Dental & Vision Insurance, Health Care and Dependent Care Flex Spending Accounts, 401K Plan with 100% match (based on length of employment)
* Perks: Generous paid time off, Holidays, Tuition reimbursement, Performance based Incentive program

Work Environment:

* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear
* Must be able to lift and carry up to 20 pounds
* Vision requirements include close and classroom vision
* Rarely required to travel by automobile
* Occasionally required to work other than normal business hours

Language: en



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