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Recovery Associate

2 months ago

Ocala, Florida, United States Rural King Full time
About Us

Rural King Farm and Home Store is committed to creating a positive and rewarding work environment for our associates. We strive to provide opportunities for growth, competitive benefits, and a people-first culture that values our associates' contributions.

Job Summary

The Recovery Associate plays a vital role in maintaining the store's appearance and organization. This includes ensuring the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation.

Key Responsibilities
  • Guarantee the correct return of merchandise to the sales floor
  • Maintain well-stocked shelves and ensure the store's cleanliness and appealing presentation
  • Deliver exceptional customer service, including greeting customers within a ten-foot radius and assisting with informed purchase decisions
  • Organize, restock, and arrange products for effective displays
  • Maintain an in-depth knowledge of all featured products and their specific store locations
  • Complete the daily department recovery process for assigned departments
  • Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them
  • Adhere to Indoor Merchandising Guide standards specific to the relevant department
  • Ensure bathrooms are consistently clean and well-maintained
  • Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials
  • Use general office equipment, such as telephone, copy machine, fax machine, calculator, and computer
  • Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment
  • Participate in cross-training for flexibility in various departments and responsibilities
  • Actively participate in learning initiatives, such as training programs, workshops, and webinars
Requirements
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
  • Ability to work independently without supervision
  • Comfortable navigating computer systems and software to assist customers or manage activities
  • Excellent verbal and written interpersonal and communication skills
  • Excellent customer service skills
  • Ability to maintain a seated or standing position for extended durations
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
  • Ability to use a ladder and/or pallet jack
  • Able to navigate and access all facilities
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices
What We Offer
  • 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%
  • Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey's SmartDollar Program (no cost to you)
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24/7 Chaplaincy Services