Care Team Manager

4 weeks ago


Ocala, Florida, United States Empath Health Full time

Job Summary:

The Care Team Manager is responsible for leading a diverse clinical and non-clinical staff to provide exceptional patient care and achieve business goals. This includes developing and executing strategic plans, overseeing staff performance, and ensuring regulatory compliance.

Key Responsibilities:

  • Develop and execute goals and strategic plans for the care team to achieve exceptional results.
  • Lead and manage a diverse clinical and non-clinical staff, including nurses, home health aides, and other healthcare professionals.
  • Oversee staff performance, assess individual performance, and provide coaching and counseling as needed.
  • Develop and implement best practices to enhance the patient experience and ensure regulatory compliance.
  • Manage service recovery efforts and respond to feedback from internal and external customers.
  • Analyze financial metrics and implement strategies to guide business decisions.

Qualifications and Requirements:

  • Bachelor's degree in a related field; Master's degree preferred.
  • Two years of hospice experience with at least two years of supervisory management experience preferred.
  • Seven to ten years of experience as an RN preferred.
  • Licensure: RN (requirement for new hires on or after 09/01/2016).
  • Continuing education: Must acquire continuing education and training related to regulatory and professional practices.
  • Certifications: Valid CPR certification from the American Red Cross or American Heart Association.
  • Must have reliable transportation and provide proof of valid automobile insurance.

About Empath Health:

Empath Health values diversity and is committed to providing compassionate, full-life care to our patients and clients. We are a High Reliability Organization with a focus on zero harm and participation in the seasonal influenza program is a condition of employment.



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