Warehouse Operations Manager

1 day ago

Reston, Virginia, United States Employbridge Full time

Role Summary:

The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews.

Key Responsibilities:

  • Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
  • Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
  • Maintain timekeeping system and ensure payroll/invoicing is accurate
  • Provide productivity, headcount, attendance, and other reports at the client's request
  • Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
  • Conduct onsite orientation, safety training
  • Facilitate the initial treatment and reporting of workers' compensation incidents
  • Participate in scheduled service reviews at the client site
  • Act as the liaison between the branch office and the client
  • Deliver superior customer service and develop relationships with supervisors and associates

Requirements:

  • Experience in a customer service role responsible for multi-level client communication
  • HR and data management experience
  • Demonstrable success managing a team or process
  • Familiarity with a heavy process-oriented environment
  • Able to lead, organize and build effective and diverse teams
  • Must have seasoned critical thinking and problem-solving skills
  • Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
  • Ability to communicate professionally and effectively across all platforms
  • Able to listen and respond to information effectively and influence decision makers

EmployBridge Offers:

  • A competitive base salary plus monthly bonus potential
  • A comprehensive benefits package including Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs

About EmployBridge:

EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at https://www.employbridge.com/

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

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