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Food Service Team Lead

2 months ago


Pryor, Oklahoma, United States Braums Ice Cream and Dairy Stores Full time
Job Summary

Braum's Ice Cream and Dairy Stores is seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading a team of store crew members, maximizing store sales through customer satisfaction and food quality, and overseeing the shift operations of Braum's food service function, grocery market, and fountain sales.

Key Responsibilities
  • Leadership and Team Management
    • Teach, coach, and provide leadership to the store crew members.
    • Maximize store sales through customer satisfaction and food quality.
  • Operations and Logistics
    • Oversee the shift operations of Braum's food service function, grocery market, and fountain sales.
    • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety, and cleanliness as needed.
  • Store Policies and Practices
    • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly.
Requirements
  • Customer Focus
    • Provide excellent customer service and ensure a positive customer experience.
  • Work Ethic and Integrity
    • Demonstrate a high standard of integrity and work ethic.
  • Team Building and Communication
    • Build a successful team by creating an environment of trust.
    • Communicate effectively with leadership team members.
  • Adaptability and Problem-Solving
    • Adapt to customer and employee needs as well as store environment conditions.
    • Initiate action and achieve goals.
  • Education and Experience
    • High School Diploma or G.E.D.
    • Minimum 1 year of experience in a retail or food service environment.
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k retirement planning with company match
  • Short-Term Disability insurance
  • Paid vacations
  • Product discounts and MORE

Braum's is an equal opportunity employer. A criminal background check and a job-fit assessment are required as part of the on-boarding process.