Enterprise Systems Expert

2 days ago


Morristown, Tennessee, United States First Citizens Bank Full time
Job Title: Enterprise Systems Expert

Estimated Salary: $80,000 - $120,000 per year.

We are seeking an experienced Enterprise Systems Expert to join our team at First Citizens Bank. As a key member of our organization, you will be responsible for leading analytical efforts, writing specifications, developing solutions, and serving as a technical expert for fraud systems within the bank.

The ideal candidate will have extensive banking experience in fraud prevention and detection solutions, with a strong understanding of complex business requirements and system designs. You will work closely with cross-functional teams to analyze and translate business needs into functional system design documents, convert application designs into data models, and develop expertise in system functionality and design.

Responsibilities:

  • Analyze and translate complex business requirements into functional system design documents.
  • Convert application designs into data models and data mapping specifications.
  • Facilitate and participate in design and whiteboarding sessions to ensure prioritized business needs are met within bank standards.
  • Prepare and present subject matter knowledge, analysis, options, and solutions in written and presentation formats to internal and external audiences.
  • Apply advanced data analysis skills to understand detailed data flows between systems.
  • Apply knowledge of future technology and system trends to solve current and future business needs.
  • Configure systems and develop expertise in system functionality and design.
  • Understand points of interaction and impact on other systems across the enterprise.
  • Manage the installation of application software patches and upgrades.
  • Oversee end-to-end health and maintenance of assigned systems, including tactical vendor management.
  • Provide leadership and support for system production issues, change requests, and maintenance.
  • Manage end-to-end from idea to delivery of enhancements and changes to systems.

Qualifications:

  • Bachelor's Degree and 6 years of experience in Systems Support, Analytics, or Operational Support, or High School Diploma or GED and 10 years of experience in Systems Support, Analytics, or Operational Support.
  • Prior financial services or banking experience is preferred.
  • Demonstrated expertise in business requirements elicitation, translating them into functional and non-functional requirements, solutions design, story writing, test planning, and change management.
  • Strong SQL skills and ability to write complex and effective SQL queries.
  • Experience in industry-leading fraud detection, prevention, and analytics solutions.
  • Experience in payments domain (ACH, Checks, FedNow, RTP, Wires, ISO, etc.) is a plus.
  • Experience in SDLC and Agile methodologies.

Benefits:

  • Comprehensive benefits program designed to meet associates where they are in life.
  • Customized offerings to support families, however defined.
  • More information regarding benefits offerings can be found here: https://jobs.firstcitizens.com/benefits


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