Business Systems Analyst

6 days ago


Morristown, Tennessee, United States First-Citizens Bank & Trust Company Full time

Job Overview

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This role leads system analysis efforts, delivering strategic insight and technical expertise for business systems within the bank. It performs at a high level of service complexity in support of system operations, performance, and usage.

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Key Responsibilities

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  • Data Analysis: Sources, compiles, and interprets data to communicate effectively and direct analysis output.">
  • Identifying Requirements: Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation.">
  • Reporting: Enables strategic insight into business systems through reports to senior management by evaluating systems based on data analysis, user input, and extensive testing.">
  • System Support: Provides expert technical support for systems, responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience.">
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Qualifications

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A Bachelor's Degree and 6 years of experience in Systems Support, Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, Analytics, or Operational Support are required.

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Estimated Salary

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$120,000 - $180,000 per year, depending on experience and location.

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About First-Citizens Bank & Trust Company

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We are an equal opportunity employer committed to diversity and inclusion. Our comprehensive benefits program includes customized offerings to support families, however defined.

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Benefits

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Our benefits include health insurance, retirement savings, paid time off, and more. We strive to meet our associates where they are in life.

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