Warehouse Operations Supervisor
4 weeks ago
As a Warehouse Operations Supervisor at Wesco International, you will oversee the daily operations of one or more departments within a warehouse, including receiving, picking, packing, shipping, wire cutting, light assembly, and housekeeping. You will report directly to a Manager or Senior Manager Operations and be responsible for training, coaching, and counseling associates, as well as ensuring compliance with operational, audit, safety, and company policies.
Key Responsibilities- Coordinate Employee Work Assignments: Ensure that employee work assignments are coordinated to achieve inbound and outbound service requirements.
- Direct Achievement of Performance Objectives: Direct the achievement of performance objectives related to productivity, quality, service, and safety.
- Monitor Workflow and Performance: Monitor workflow, work completed, error rates, and related metrics, and take corrective action as needed.
- Ensure Procedures are Observed: Ensure that procedures are observed, implemented, and enforced.
- Confirm Quality and Inspection Process: Confirm that the quality and inspection process is accurate and excess costs are eliminated.
- Ensure Safe Working Environment: Ensure a safe working environment and follow safety regulations.
- Maintain Accurate Records: Maintain accurate time, attendance, and performance management records.
- Maintain Positive Employee Relations: Maintain positive employee relations and morale.
- Recommend Performance Management Actions: Recommend performance management actions as needed.
- Develop and Implement Training Programs: Develop and implement training certification programs and ensure that warehouse employees receive training.
- Education: High School Degree or Equivalent required.
- Experience: 2+ years warehouse and distribution operations experience, including 1 year experience leading warehouse associates.
- Certifications: Fork Lift Certification preferred.
- Skills: Strong knowledge of inventory control processes, knowledge of electrical, construction, or mechanical products, strong communication and interpersonal skills, strong time management skills, basic computer skills, attention to detail, ability to learn and use business planning systems, resolve problems in a timely manner under stressful situations, comfortable working in a team environment, ability to operate hand and power tools and equipment, and ability to anticipate and prepare for customer needs.
- Work Environment: Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
- Physical Demands: Work may require excessive bending or stooping, employee required to climb ladders, employee required to use hand tools, and employee uses heavy machinery (e.g., forklift, etc.).
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