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Technical Field Service Specialist

3 weeks ago

Centerville, Minnesota, United States NCR Voyix Full time

At NCR Voyix, we are committed to providing best-in-class service to our customers.

As a Technical Field Service Specialist, you will be the first point of contact for our customers, responding to their needs in a timely and effective manner. You will utilize your technical skills and knowledge to diagnose and resolve issues, ensuring that our customers receive exceptional service and support.

This role offers a unique opportunity to work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Technical Field Service Specialist. In this role, you will perform customer installation, maintenance, and service calls promptly and effectively, servicing electromechanical equipment like self-checkout systems within an assigned territory. You will also perform maintenance, repair, PM work, and system overhauls.

Key Responsibilities
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Requirements
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • Have a valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
Benefits
  • Hourly Pay Range: $17.50 to $22 depending on location and experience level.
  • Overtime available at time and a half.
  • Opportunity to make $100 per call ran that utilizes a mobile extended work platform (MEWP).
Why Choose NCR Voyix?

NCR Voyix is committed to growing the capabilities of our people, creating a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. We believe in understanding and respecting differences among all people, every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.