Financial Support Representative

2 weeks ago


Pomona, California, United States Bank of America Full time
Job Overview

As a Client Services Representative II, you will play a critical role in delivering exceptional customer service to our clients. You will work in a dynamic and supportive team environment, utilizing your strong communication and problem-solving skills to resolve client inquiries and issues.

Responsibilities
  • Respond to client inquiries via phone, email, or chat
  • Escalate complex issues to senior representatives or management as needed
  • Document client interactions and update records accordingly
Qualifications

To succeed in this role, you should possess:

  • A high school diploma or equivalent
  • Proficiency in Microsoft Office Suite and other relevant software
  • Strong analytical and problem-solving skills
Compensation and Benefits

We offer a salary range of $24.00 - $27.06 per hour, plus a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.



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