Financial Services Representative

2 weeks ago


Pomona, California, United States Bank of America Full time
Job Overview:

We are seeking a highly skilled Client Services Representative II to join our team at Bank of America. As a key member of our contact center, you will be responsible for delivering exceptional customer service and resolving client requests in a timely and professional manner.

In this role, you will have the opportunity to work in a dynamic environment, utilizing your communication skills to provide seamless service delivery and ensure client satisfaction. You will be required to speak fluently in Spanish/English, identify client needs, and recommend solutions when fraud has been identified. Additionally, you will record data accurately, escalate items requiring risk review, and comply with industry regulations and financial controls.

This is a fantastic opportunity to develop your skills, learn from experienced colleagues, and grow your career with a leading financial institution. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

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