Retail Sales Representative

3 weeks ago


Frederick, Maryland, United States Hand & Stone - FGG Spas Full time

Are you a driven individual with excellent communication skills? Do you have a passion for connecting with people and providing exceptional customer service?

We are seeking a sales professional to join our front desk team at Hand & Stone Frederick - Westview. Our ideal candidate is responsible, positive, and has a winning personality. They should have a demonstrated history of delivering outstanding customer experiences in prior roles.

Key Responsibilities:

  • Successfully achieve performance-based goals on a consistent basis, including membership conversion, booking efficiency, call conversion, and gift card sales
  • Provide an excellent customer experience through phone calls, appointments, greetings, and membership sales management
  • Passionately promote products and services
  • Communicate with the Service Provider team and maximize appointment book

Benefits:

  • A competitive compensation package, including a base hourly rate tailored to reflect your experience and skill, plus uncapped commission structure on membership sales
  • A bonus every time you are mentioned in a 5-star Google Review
  • Opportunity for professional growth, including leadership opportunities for strong sales and service performers

About Us:

Hand & Stone Massage and Facial Spa is a growth-focused franchisee operating over 58 locations across 8 states. We offer benefits that other family-owned businesses can't provide, but at our core, we're still a family-owned operation prioritizing our people.



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