Client Service Coordinator

3 weeks ago


Portland, United States Kristin Staropoli - State Farm Agent Full time
About the Role

Kristin Staropoli - State Farm Agent is a leading insurance agency dedicated to delivering exceptional service to our clients. We are currently looking for a highly skilled and detail-oriented Receptionist - State Farm Agent Team Member to fulfill administrative duties and support insurance agents in gaining and keeping customers.

Key Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Requirements:

  • Previous experience in a receptionist or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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