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Senior Medical Assistant
2 months ago
About Sound Inpatient Physicians:
Sound Inpatient Physicians is a nationally recognized, physician-led medical group that operates across various specialties, including emergency and hospital medicine, critical care, and telehealth services. Our commitment to patient-centered care is at the forefront of our mission.
Position Summary:
The Lead Medical Assistant in the Critical Care department plays a vital role in supporting the operational needs of the Pulmonary, Critical Care & Sleep program by delivering both administrative and clinical assistance.
Key Responsibilities:
- Deliver patient care services, including monitoring vital signs, updating medication records, performing spirometry, phlebotomy, and administering injections.
- Collaborate effectively with the Practice Administrator, Office Manager, and HR Manager to foster positive relationships among healthcare providers, office personnel, and patients.
- Provide clinical guidance to office staff as required.
- Oversee and mentor office staff in various duties to ensure comprehensive coverage across all roles in conjunction with the Office Manager.
- Assist the Office Manager in addressing clinic scheduling challenges, improving patient wait times, and enhancing service quality.
- Support patients with Short Term and Long-Term Disability claims.
- Coordinate requests for medical records related to disability, subpoenas, and regulatory compliance, including attorney reviews prior to submission.
- Facilitate scheduling of tests and treatments as necessary.
- Maintain office and clinical supply inventory, administer pulmonary function tests (PFTs), and conduct other necessary assessments.
- Update MIPS in the Electronic Health Record (EHR) system.
- Become proficient as a super user in the EMR system to assist the Office Manager with troubleshooting and resolving system-related issues.
- Prepare, sanitize, and maintain examination and treatment rooms.
- Order supplies for clinical and office environments.
- Process verbal or faxed prescriptions and obtain prior authorizations when required.
- Retrieve and finalize electronic prescriptions.
- Complete pre-certification testing and procedures as needed.
- Calibrate spirometers and manage medical records.
- Handle incoming calls and schedule patient appointments.
- Take messages, pull charts, and route them to the appropriate physician.
- Assist with other administrative and clinical tasks as assigned by the Office Manager.
- Coordinate with patients to schedule necessary procedures and tests at appropriate facilities.
- Ensure all required testing is ordered for the assigned physician by the end of the workday.
- Be available to provide assistance to both physicians and staff.
- Cover the responsibilities of absent team members as needed.
- Implement improvements related to office workflow.
- Sort and distribute faxes and mail as required.
- Ensure patient charts are complete with orders and all relevant test results.
- Perform additional duties as assigned.
Qualifications:
A successful candidate will demonstrate a blend of the following values, knowledge, and experience:
Core Values:
- Work Ethic: A commitment to completing tasks efficiently and effectively.
- Communication: Strong verbal and written communication skills.
- Relationship Building: Ability to cultivate and maintain positive relationships.
- Teamwork: Proven ability to collaborate within a team-oriented environment.
- Critical Thinking: Capacity to anticipate needs and make informed decisions.
- Adaptability: Willingness to adjust to changing circumstances.
- Resourcefulness: Initiative in utilizing available resources to solve problems.
- Commitment: Dedication to the organization and its mission.
- Strategic Thinking: Ability to see the bigger picture and develop actionable plans.
- Self-Motivation: Proactive approach to tasks with minimal supervision.
- Collaboration: Ability to work effectively with others to achieve common goals.
Required Knowledge and Experience:
- High School Diploma.
- Medical Assistant certification.
- Familiarity with medical terminology.
Experience:
- 2-3 years of experience in the healthcare sector (hospital, physician practice, or insurance).
- Strong organizational and task management skills.
- Experience with Electronic Medical Records.
Sound Inpatient Physicians is an Equal Employment Opportunity (EEO) employer, committed to fostering diversity, equity, and inclusion within our workforce.