Center Operations Manager

4 weeks ago


Tampa, Florida, United States Aza Health Full time

Job Summary

The Center Manager is responsible for ensuring operational efficiency and exceptional patient care at their assigned center. This role reports to the Director of Nursing and has direct supervisory responsibilities for nursing staff, ancillary services staff, and Case Managers.

This position works collaboratively with the assigned center's Front Office Supervisor and Provider staff to improve operational efficiencies and resolve workflow issues.

Key Responsibilities

  • Monitor patient flow and wait times to ensure conformance with organizational procedures and center/provider goals.
  • Investigate and respond to patient grievances.
  • Perform routine inspections of the facility and grounds, coordinating with maintenance staff to resolve identified issues.
  • Ensure staff completion of required monthly compliance training on ADP.
  • Coordinate reviews to ensure compliance with all clinical procedures and skill maintenance/continuing education requirements.
  • Meet with assigned staff at least monthly to communicate updates, resolve issues, and recognize improvements.

Requirements

  • State of Florida licensure (LPN license)
  • Current Basic Life Support Certification (obtain by the completion of the ninety-day introductory period)

About Aza Health

Aza Health is a healthcare organization dedicated to providing exceptional patient care and improving health outcomes.



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