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Center Medical Director

2 months ago

Charlotte, North Carolina, United States Oak Street Health Full time
About the Role

We are seeking a highly skilled and experienced Medical Director to lead our clinical team at Oak Street Health. As a key member of our leadership team, you will be responsible for providing exceptional patient care and creating a positive work environment for our healthcare professionals.

Key Responsibilities
  • Strategic Leadership
    • Collaborate with our Practice Manager and Outreach Manager/Director to achieve our organizational objectives, including delivering high-quality patient care, exceptional patient experience, and outstanding growth.
    • Drive the implementation of our strategic initiatives and cascade organizational information to care team members.
    • Escalate care team concerns and ideas to the rest of the organization.
  • Provider Management
    • Coordinate and lead the onboarding of new providers at the center.
    • Model excellent medical care and implement our care model, ensuring consistent and robust delivery of evidence-based care.
    • Support care teams in providing high-quality preventative care and educate providers on our clinical guidelines.
    • Assess and address root causes when center metric goals are not reached.
  • Leadership and Coaching
    • Create and maintain a culture of coaching and growth for our providers and care teams.
    • Listen to feedback from care team members and address concerns with constructive problem-solving.
    • Conduct performance reviews and discuss provider goals and develop plans to achieve these goals.
  • Culture
    • Acknowledge and celebrate successes of care team members and communicate opportunities for improvement.
    • Achieve triad best practices and support a positive, Oaky culture of joy in practice.
Requirements
  • M.D., D.O., or A.P.N or P.A. graduates.
  • Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N.
  • Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and their colleagues.
  • Experience using a metrics-driven approach to the provision of medical care and/or quality projects.
  • Passionate about their work and motivated to be a part of a fast-growing organization.
  • Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation.
  • Commitment to older adults and to low-income patients.
  • Comfort with ambiguity and a love for problem-solving.
  • Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions.
  • 5+ years of experience in outpatient practice preferred.
  • Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required.
  • US work authorization.
  • Someone who embodies being 'Oaky'.
What does being 'Oaky' look like?
  • Radiating positive energy.
  • Assuming good intentions.
  • Creating an unmatched patient experience.
  • Driving clinical excellence.
  • Taking ownership and delivering results.
  • Being relentlessly determined.