Operations Lead
4 weeks ago
Aspen Dental Career Opportunity
We are seeking a highly skilled and motivated Operations Lead to join our team at Aspen Dental. As a key member of our front office team, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our dental practice.
Key Responsibilities:
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits and credit card processing
Requirements:
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
Aspen Dental is an Equal Opportunity Employer
We welcome everyone to apply and are committed to providing a workplace that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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