Cleaning Supervisor/Account Coordinator
2 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Cleaning Supervisor/Account Coordinator to join our team at Imperial Cleaning. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality service delivery to our clients.
Key Responsibilities:
- Train and support custodial technicians in mastering essential janitorial responsibilities, including job safety procedures.
- Plan and organize staff schedules to ensure coverage for our clients at all times.
- Monitor attendance and punctuality of custodial technicians.
- Manage callouts and quickly find coverage to maintain smooth operations.
- Step in as needed to cover shifts or replace custodial technicians.
- Communicate regularly with custodial technicians to provide them with the support they need.
- Recruit new talent for custodial technician positions.
- Ensure a safe work environment by reporting any accidents or injuries promptly.
- Manage supply orders and deliver necessary supplies to the team.
- Address performance issues with care and professionalism.
- Be available for emergency situations, including evenings and weekends.
- Inform the District/Regional Manager of any job-related concerns.
Requirements:
- Experience in the commercial cleaning industry is a plus, but a passion for the field is essential.
- Technology proficiency is required, including skills in various technology systems.
- Bilingual skills in English and Spanish are necessary for effective communication with our diverse team.
- Strong attention to detail and communication skills are crucial for success in this role.
- Results-oriented with the ability to resolve challenges and handle emergencies quickly and efficiently.
Why Work with Us:
- We offer a supportive and inclusive culture where every individual is respected and valued.
- Competitive compensation and comprehensive benefits package, including 401(k), paid holidays, paid sick leave, supplemental insurance, health insurance, vision and dental coverage, generous PTO time, floating holidays, and access to Working Advantage and Insperity Perks Plus+.
- Company phone and MetroCard reimbursements to make your daily commute easier and more affordable.
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