Business Office Coordinator

3 weeks ago

Cleburne, Texas, United States SCA Health Full time
About SCA Health

SCA Health is a dynamic organization that has grown to 11,000 teammates who care for 1 million patients each year. We support physician specialists holistically in many aspects of patient care, creating value in specialty care by aligning physicians, health plans, and health systems around a common goal: delivering high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

Our Mission

We participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment. Our physician-driven, specialty care businesses allow us to customize solutions, no matter the need or challenge.

Responsibilities
  • Provide support to the facility by performing specific or various business office functions as assigned, including medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, transaction, posting, clinical logs, and other duties as assigned.
  • Schedule surgeries in the surgery template in the computer, along with pertinent information, and handle calls from physician's offices in regard to information on scheduling patients at the surgery center, scheduling surgeries, or any calls associated with surgery scheduled.
  • Answer phone calls in a pleasant manner and deal with physician offices and patient needs expeditiously, taking messages and transferring calls to other departments when necessary.
  • Perform pre-registration and ensure that authorization is obtained from the physician's office prior to surgery scheduled, completing necessary paperwork for registration and using the computer system to generate information for surgical/special procedure.
  • Maintain a log for cancelled appointments.
  • Perform various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
  • Maintain a clean and orderly surgery scheduling area.
  • Verify all scheduled cases as soon as possible.
  • Contact patients with a financial responsibility immediately and inform them of the center's payment policies, as well as offer payment options if necessary.
  • Clearly document all insurance verification and patient calls in the patient's account.
Qualifications
  • High school diploma or equivalent required; associate degree or equivalent preferred.
  • Minimum three years of experience in healthcare and minimum of one year of experience in surgery scheduling procedures preferred.
  • The successful candidate must have the ability to work independently as well as function within a team.
  • Have a basic knowledge of surgery scheduling, receptionist, and registration responsibilities, and must possess the ability to handle stress.
  • The candidate must be flexible with hours and be able to work whichever shift is to be covered.

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