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Bilingual Spanish

2 months ago

Aurora, Illinois, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Spanish - Personal Banker Associate II. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Sales and Service: Utilize the consultative sales process to build strong relationships with customers and identify their financial needs. Recommend and sell a range of banking products and services to meet customer needs.
  • Customer Engagement: Proactively reach out to customers to set appointments for periodic financial reviews and provide guidance on financial planning and management.
  • Product Knowledge: Maintain in-depth knowledge of retail consumer and small business products and services, and recommend solutions to customers based on their needs.
  • Team Collaboration: Work closely with business partners to provide holistic financial solutions to customers and enhance year-over-year revenue growth.
  • Customer Satisfaction: Provide exceptional customer service and ensure that customer needs are met in a timely and professional manner.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: Experience in the financial industry preferred.
  • Language Skills: Bilingual Spanish required.
  • Skills: Strong communication and interpersonal skills, ability to work in a team environment, and proficiency in sales and customer service.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a commitment to providing exceptional customer service and supporting the communities we serve. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.