Durable Medical Equipment Specialist

1 week ago


Costa Mesa, California, United States VQ Orthocare Full time

**Job Summary:**

We are seeking a highly skilled Durable Medical Equipment Specialist to join our team at VQ Orthocare. As a Patient Care Coordinator, you will be responsible for ensuring the satisfaction of patients with our medical devices and supplies.

**Key Responsibilities:**

  • Communicate effectively with patients to ensure product satisfaction and compliance with prescribed medical devices and supplies.
  • Coordinate with multiple departments to ensure timely order delivery, patient fittings, and pick up of rental equipment.
  • Analyze medical insurance organizations' requirements to obtain authorizations, renewals, and purchases of rental equipment.
  • Provide exceptional customer service by answering incoming calls to resolve patient concerns and educate on the use of medical devices.

**Requirements:**

  • Bachelor's degree in Healthcare Administration or related field.
  • 2+ years of experience in a call center environment or medical office setting.
  • Excellent communication and problem-solving skills.

**Estimated Salary:** $45,000 - $60,000 per year, depending on location and experience.



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