Retail Banking Associate

2 weeks ago


Chapel Hill, North Carolina, United States Fifth Third Bank, N.A. Full time
Job Summary

Fifth Third Bank, N.A. is seeking a highly motivated and customer-focused Retail Personal Banker Associate I to join our team in Chapel Hill, North Carolina. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to deliver tailored solutions.

Key Responsibilities
  • Utilize the consultative sales process to build customer profiles and identify financial needs.
  • Maintain in-depth knowledge of Retail consumer and small business products/services to recommend appropriate solutions.
  • Proactively reach out to customers and set appointments for periodic financial reviews.
  • Cross-sell to existing customers and engage in outside sales activities as directed.
  • Establish close working relationships with assigned Business Partners to provide timely and holistic financial solutions.
  • Meet/exceed customer experience and individual/team production goals to enhance year-over-year revenue growth.
Requirements
  • College degree or work experience providing transferrable skills.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities and advanced math functions.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures.
Working Conditions
  • Normal office environment.
  • Extending viewing of computer screens.
  • Ability to travel within the affiliate for training and scheduling flexibility.

Fifth Third Bank, N.A. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.


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