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Guest Reception Specialist

2 months ago

Louisville, Kentucky, United States AJS Hotels Full time
Job Overview

AJS Hotels is in search of a dynamic individual with a warm smile and outstanding customer service abilities to fill the role of Host/Hostess at our exquisite dining establishment.

The main objective of the Host/Hostess is to guarantee that every guest enjoys a remarkable visit by delivering top-notch service through effective organizational capabilities and superb interpersonal skills from the moment they arrive until their departure.

Key Responsibilities

  • Welcoming and guiding guests to their designated tables.
  • Distributing menus to patrons.
  • Managing reservations efficiently.
  • Coordinating group events.
  • Occasionally handling cashier duties.

Required Qualifications

  • High School Diploma or equivalent.
  • A minimum of 2 years experience in a similar role, such as host/hostess or concierge.
  • Exceptional guest service and communication skills are essential.
  • Basic proficiency in computer operations is necessary.
  • A friendly, engaging personality with a positive outlook and a polished, professional appearance is a must.

AJS Hotels provides a comprehensive benefits package, including health insurance, dental coverage, a 401k plan, complimentary meals in the staff cafeteria, free parking, and discounted public transportation passes.

  1. AJS Hotels promotes a Drug-Free Workplace, fostering an inclusive environment where diversity is celebrated.

Please be aware that this job description is intended to outline the general nature and level of work expected of the employee in this position. Responsibilities and duties may evolve over time.