Medical Records Specialist

2 weeks ago

Montgomery, Alabama, United States Carastar Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Records Specialist to join our team at Carastar Health. As a key member of our staff, you will be responsible for processing medical records requests, ensuring the security and confidentiality of records, and providing exceptional customer service.

Key Responsibilities
  • Verify and update client demographic information in the Electronic Health Record (HER) system.
  • Maintain medical records and process requests for records.
  • Respond to requests for medical information from the Social Security Administration, attorneys, or consumers within 72 hours of receipt.
  • Process subpoenas and court orders for medical records.
  • Validate and track all requests and release of information for medical records.
  • Electronically process medical records and return to the appropriate agencies, attorneys, or clients.
  • Accurately, thoroughly, and timely process all requests for records.
  • Scans/ Imports documents and medical records into the EHR system.
  • Retrieve medical records/ documents from hospitals or other outside agencies for scheduled appointments.
  • Compares EHR data with resource documents to detect errors and initiate corrective action.
  • Assists with pulling and filing electronic records and paper charts as needed.
  • Assist with purging of inactive paper charts according to the company's retention policy.
  • Maintain client confidentiality by adhering to HIPAA regulations and/or company policies.
  • Assist with State Reporting data corrections.
  • Provide backup for front desk and call center coverage at Carastar and all its' Satellite offices as needed.
  • Answer telephone calls, take messages and return calls.
  • Perform other related duties as requested by supervisor.
Requirements
  • Ability to work independently and perform clerical assignments with moderate direction.
  • Effective written and verbal communication.
  • Ability to meet deadlines.
  • Ability to follow oral and written instructions.
  • Basic computer literacy.
  • Proficiency in Microsoft Excel.
  • Strong attention to detail with excellent organizational skills.
  • Ability to sit for prolonged periods of time.
  • Ability to lift or move up to twenty-five (25) pounds.
  • Must have reliable transportation and be willing to travel among all Carastar facilities.
  • High diploma or GED from an accredited institution, plus five (5) years of medical experience. Associate degree or higher in appropriate field preferred.
  • Must hold and maintain a valid driver's license and have reliable transportation.
  • Must have and maintain a driving record that is acceptable to Carastar's insurance carrier.
  • Must maintain at least liability coverage on personal vehicles.

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