Training and Quality Assurance Specialist
2 weeks ago
DirectViz Solutions, LLC is a rapidly growing government contractor that provides strategic services to meet mission IT needs for government customers. We offer competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.
Responsibilities:
- Develop and manage comprehensive training programs to support IT service desk operations.
- Design and deliver engaging training sessions and materials to enhance team knowledge and performance.
- Monitor and evaluate the effectiveness of training initiatives.
Preferred Qualifications:
- Experience in supporting IT service desk operations or similar technical support functions.
- Familiarity with managing large-scale training programs in complex environments.
Benefits:
- Competitive salary range: $80,000 - $110,000 per year.
- Comprehensive medical plans.
- 401k match.
- PTO accrual.
- Professional development reimbursement.
- Corporate-funded technology certifications.
- Employee recognition and appreciation programs.
Location: United States (may require occasional travel).
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