Aviation Service Representative

1 week ago

Gypsum, Colorado, United States Signature Aviation Full time

Company Overview:
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Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. Our worldwide FBO network provides essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service.

Salary:
The estimated hourly salary for this position is $24.00 to $26.00 per hour, based on factors such as skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.

Job Description:
We are seeking a highly skilled Airside Experience Specialist to join our team. As an Airside Experience Specialist, you will be responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests.

The successful candidate will have excellent guest service skills, an energetic and outgoing personality, and the ability to anticipate guest needs and prioritize job responsibilities in a fast-paced environment.

Key Responsibilities Include:

  • Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
  • Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
  • Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
  • Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
  • Maintain safe, clean, and secure ramps and operations
  • Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation


Required Skills and Qualifications:
To be considered for this role, you must have a High School Diploma or General Education Degree (GED), be at least 18 years old, and possess a valid state driver's license. In some locations, a commercial driver's license (CDL) may be required. You should also have excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel, as well as pass a color vision test for purposes of inspecting aviation fuel.

A background check, drug test, and airport security badge are required for this position. You must also be legally authorized to work in the jurisdiction of employment.

Prior experience in aviation, customer service, or a related field is preferred, but not required. If you have relevant training or experience, please highlight this in your application.

Benefits:
We offer competitive compensation and benefits packages to our employees. These include health insurance, retirement plans, paid time off, and opportunities for career growth and development.

Others:
At Signature Aviation, we are committed to delivering an exceptional guest experience. We believe that our people are our greatest asset, and we invest in their development and well-being to ensure they can deliver outstanding results.

If you are a motivated and enthusiastic individual who shares our values, we encourage you to apply for this exciting opportunity.

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