Dedicated Hospitality Professional

6 days ago


Lahaina, Hawaii, United States Montage Hotels Full time

We are a dynamic hospitality company, Montage International, always striving to exceed our guests' expectations. As a Server Assistant at our esteemed establishment, you will be part of a dedicated team that lives by the motto 'do what you love.' Our culture is built on the foundation of passion, excitement, and a commitment to delivering exceptional experiences.

In this role, you will primarily support the Server team's needs, ensuring seamless service delivery. Your responsibilities will include stocking, cleaning, and maintaining the overall flow of your section. As an active business partner, you will contribute to our organization's success by supporting our goals, objectives, vision, mission, and values.

The Server Assistant position requires:

  • Consistently following Food & Beverage sequence of service utilizing standardized procedures
  • Providing analytical support and decision-making tools to the leadership team to achieve desired business results
  • Setting and resetting tables before, during, and after service periods with clean polished silverware, glassware, share plates, and napkins as necessary
  • Pre-bussing and bussing of tables during service periods; assisting servers with service steps where necessary
  • Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary
  • Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following procedures and policies set forth by the company, division, department, and County health department
  • Working as a team and effectively communicating with management, servers, and service staff to fulfill and address any issues or needs requested by guests and/or other associates

To be successful in this role, you should possess:

  • A High School Diploma or equivalent education
  • Minimum of 2-3 years of experience in a hotel or restaurant environment with a strong emphasis on customer service and food and beverage
  • Must be of 21 years of age to serve alcohol
  • Ability to obtain/maintain state required licenses and/or certifications such as Food Handler's Card and TIPS Certification
  • Have a working knowledge of Beer, Spirits, Wine, and Dining
  • Ability to speak, read, write, and understand English, the primary language used in the workplace

This role requires physical stamina, with most work tasks performed indoors in a controlled environment. You must be able to bend, stoop, squat, and stretch to fulfill tasks, as well as lift and carry heavy trays and equipment weighing up to 50 lbs.

We offer a competitive salary for this position, estimated to be around $13.40 per hour, making it an attractive opportunity for those seeking a challenging and rewarding career in hospitality.

At Montage International, we value diversity and inclusion, and we maintain a drug-free workplace. We perform pre-employment substance abuse testing to ensure a safe and healthy work environment.



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