Maui Guest Experience Specialist

7 days ago


Lahaina, Hawaii, United States Marriott International, Inc Full time
Enhance Guest Experiences at The Westin Maui Resort & Spa

We are seeking a dynamic and customer-focused Lobby Ambassador to join our team at The Westin Maui Resort & Spa. In this key role, you will play a vital part in delivering exceptional guest experiences by providing expert local knowledge, assistance with service requests, and ensuring seamless interactions with guests and team members.

About the Role

The ideal candidate will possess excellent communication skills, be able to think on their feet, and demonstrate a genuine passion for delivering outstanding service. This is an exciting opportunity to join a renowned hospitality brand and contribute to creating unforgettable experiences for our guests.

Responsibilities
  • Provide personalized assistance to guests with service requests, including arranging special arrangements or services
  • Gather, summarize, and share local area knowledge to inform guests about property amenities and surrounding area attractions
  • Maintain positive relations with guests and team members through effective communication and problem-solving
Requirements
  • High school diploma or equivalent required; related work experience preferred
  • Excellent communication and interpersonal skills essential
  • Able to work effectively in a fast-paced environment with multiple priorities
What We Offer

In return for your expertise and dedication, we offer a competitive salary of $24.00 per hour, opportunities for professional growth and development, and the chance to be part of a global hospitality brand that values its employees and guests alike.



  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    Job OverviewThe Front Services Clerk at Sheraton Maui Resort & Spa is a key role in delivering exceptional guest experiences. As a member of the front services team, you will be responsible for greeting and escorting guests, assisting with luggage, and providing information about property amenities and local attractions.


  • Lahaina, Hawaii, United States Four Seasons Hotels Ltd. Full time

    About Four SeasonsWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create amazing moments for our guests, residents, and partners by treating each other with respect and kindness.Our purpose is to create impressions that will stay with...


  • Lahaina, Hawaii, United States Lahaina Restaurant Full time

    Job DescriptionTitle: Maui Host RepresentativeWe are seeking a charismatic and organized Host to provide exceptional customer service to our guests at Lahaina Restaurant in Maui, Hawaii.Key Responsibilities:Greet guests as they arrive and create a positive first impression.Escort guests to their tables and ensure timely seating.Manage the seating chart...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    At The Westin Maui Resort & Spa, we are committed to delivering exceptional guest service while maintaining the highest standards of cleanliness and organization in our guest rooms and common areas.We are seeking a highly motivated and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for responding to guest requests,...

  • Maui Musician

    1 week ago


    Lahaina, Hawaii, United States Na Hoaloha Ekolu Full time

    Na Hoaloha Ekolu is a well-established business on the island of Maui, celebrating 38 years of sharing Hawaiian culture through food, dance, and aloha with our guests. We are seeking highly motivated individuals to join our team as musicians for the Old Lahaina Luau.Job OverviewWe offer a great working environment with excellent benefits to those who share...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    As a Teppanyaki Server at Marriott International, Inc., you will be responsible for providing exceptional customer service and creating a memorable dining experience for our guests. About the RoleWe are seeking a skilled Teppanyaki Server to join our team at the Sheraton Maui Resort & Spa. In this role, you will have the opportunity to work in a fast-paced...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    Welcome to the Sheraton Maui Resort & Spa, where we pride ourselves on delivering exceptional guest experiences. As a Front Services Clerk, you will be an integral part of our team, responsible for greeting and escorting guests, assisting with luggage, and providing information about property amenities and local attractions.Job SummaryThe Front Services...


  • Lahaina, Hawaii, United States Kaanapali Alii Maui Full time

    About Kaanapali Alii MauiKaanapali Alii Maui is a premier luxury resort in Lahaina, Hawaii. As part of CoralTree Residence Collection, we offer an exceptional living experience for our residents and staff.CompensationThe salary for this position is $22.28 per hour, with comprehensive benefits that include paid vacation, sick days, holidays, and a 401(k)...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Food and Beverages Service Attendant to join our team at The Westin Maui Resort & Spa Ka'anapali. This role involves setting up, stocking, and maintaining work areas while ensuring cleanliness and adhering to safety protocols.About the JobAs a Food and Beverages Service Attendant, you will:Inspect and manage dining...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    Unlock a Rewarding Career in HospitalityWe are seeking a motivated and detail-oriented Guest Service Agent to join our team at Sheraton Maui Resort & Spa. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences through efficient check-ins, check-outs, and reservation management.About the RoleProvide exceptional...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    **Job Overview:**We are seeking a highly skilled Luxury Skincare Specialist to join our team at The Ritz-Carlton Maui. As a key member of our spa team, you will be responsible for providing exceptional waxing and skincare services to our discerning guests.**Estimated Salary Range:** $52.01 - $60.84 per hour based on type of service, commissions, and service...


  • Lahaina, Hawaii, United States Marriott Full time

    Job Summary:We are seeking a skilled Housekeeping Specialist to join our team at the Sheraton Maui Resort & Spa. As a key member of our housekeeping staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.About the Role:The successful candidate will be responsible for:Responding promptly to guest requests and...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    Job Summary:The Front Services Clerk at Sheraton Maui Resort & Spa is a key role in delivering exceptional guest experiences. As a Customer Service Representative, you will be the first point of contact for guests, providing warm welcomes and ensuring their stay with us is comfortable and enjoyable.About the Role:This Customer Service Representative position...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    About Marriott International, Inc.Marriott International, Inc. is a global leader in the hospitality industry, renowned for its luxury brands and exceptional service standards. As a part of this prestigious organization, you will be joining a team that values innovation, excellence, and guest satisfaction.Job SummaryThe In-Room Dining Order Taker Part Time...

  • Executive Chef

    1 day ago


    Lahaina, Hawaii, United States Marriott International, Inc Full time

    About the Role:Chefs play a crucial role in ensuring that Marriott International, Inc. delivers exceptional dining experiences to its guests. As an Executive Chef – Food Preparation Specialist, you will be responsible for preparing and cooking food to meet quality and presentation standards at The Westin Maui Resort & Spa.Key Responsibilities:• Prepare...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a detail-oriented Kitchen Sanitation Specialist to join our team at The Ritz-Carlton Maui Kapalua. As a key member of our Food and Beverage team, you will be responsible for maintaining the highest standards of cleanliness and sanitation in our kitchen areas.


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    About Marriott International, Inc.Marriott International, Inc. is a leading global hospitality company that operates a portfolio of 30 brands, including The Westin Maui Resort & Spa, across the globe. We are committed to providing exceptional experiences for our guests and fostering a culture of inclusivity and diversity among our associates.Job Summary:The...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    At Marriott International, Inc., we're committed to empowering our guests to regain control and enhance their well-being during travel. To achieve this mission, we need dedicated professionals who can bring our unique wellness programming to life.About the JobThis Dining Services Specialist - Food Preparation and Presentation role is an excellent opportunity...


  • Lahaina, Hawaii, United States Marriott International, Inc Full time

    About UsAt Marriott International, Inc., we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling.Job DescriptionWe are seeking a skilled Spa Massage Therapist to join our team at The Westin Maui Resort & Spa. As a key member of our spa team, you will provide massage services and body...


  • Lahaina, Hawaii, United States Marriott Full time

    Overview: We are seeking a highly motivated and organized Guest Experience Coordinator to join our team at The Westin Maui Resort & Spa. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.