Customer Engagement Specialist

1 week ago


Modesto, California, United States Tailored Brands Inc Full time
About the Job:
We are seeking an experienced Sales Professional to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service across multiple business segments, driving sales growth, and promoting a positive work environment.

Key Responsibilities:
• Drive sales revenue across retail, custom, and special occasion rentals, applying knowledge of benchmark selling techniques and personal charm to engage customers.
• Develop strong relationships with customers, providing personalized support from initial contact to post-sale interactions.
• Collaborate with colleagues to maintain a clean, organized store environment, adhering to merchandising standards and visual merchandising guidelines.
• Participate in team selling, promoting a collaborative environment and encouraging colleagues to contribute actively.
• Work closely with colleagues to achieve sales targets, promoting a culture of teamwork and mutual support.
• Maintain a positive work environment by interacting respectfully with colleagues at all levels, promoting a culture of inclusivity and diversity.

Pay and Benefits:
At Tailored Brands Inc., we value our employees' contributions and offer competitive compensation and benefits packages, including medical, dental, and vision coverage, retirement plans, paid time off, and opportunities for professional growth and development. Estimated salary range: $18-$23/hour based on performance and location.

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