Director of Technical Operations

1 week ago


Durant, Iowa, United States Vyve Broadband Full time
About the Role
Vyve Broadband is seeking an experienced Director of Technical Operations to lead our local technical teams. As a key member of our operations team, you will play a crucial role in managing daily operations, coordinating with vendors, and ensuring seamless plant reliability. This position requires exceptional leadership skills, a strong focus on customer service, and the ability to manage multiple projects simultaneously.

Key Responsibilities
- Manage local technical teams to achieve exceptional customer satisfaction
- Develop and implement quality assurance processes to ensure a great customer experience
- Oversee the progress and quality of capital investment projects
- Collaborate with vendors, management, and other organizations to resolve conflicts and complete projects

Requirements
- 10 years of operations management experience in cable/Internet operations, preferably in HFC environments
- Proven track record of successful team building, collaboration, negotiation, and motivation
- Ability to fulfill job duties, skills, and responsibilities listed above

What We Offer
- A competitive salary ($120,000 - $150,000 per year)
- Great benefits package, including courtesy cable services for employees living in our markets
- Opportunities for communication and training

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