Senior Business Analyst and Quality Assurance Specialist

2 days ago

Tampa, Florida, United States Baldwin Risk Partners Full time
About the Role

We are seeking a highly skilled and experienced Business Analyst and Quality Assurance Specialist to join our team at Baldwin Risk Partners. As a key member of our organization, you will be responsible for ensuring the quality and integrity of our Salesforce platform.

Key Responsibilities
  • Participate in product increment planning and document test plans and test scenarios in collaboration with the business product owner, product analysts, and engineers.
  • Build functional, non-functional, and technical requirements from business requirements.
  • Develop project plans and demonstrate the path to completion for projects and testing initiatives.
  • Create and own the overall test plan and strategy for all Salesforce initiatives.
  • Break down complex test scenarios into unit, system, and user acceptance categories.
  • Clearly document test scenarios for all user stories in the JIRA backlog.
  • Create estimates for user stories.
  • Integrate test-driven development information into user stories.
Product Validation
  • Perform all product validation through sprints and during deployment.
  • Own system integration testing and move user stories ahead into user acceptance testing.
  • Perform user acceptance testing and scenario testing to ensure product conformance to quality standards.
  • Ensure business stakeholders complete user acceptance testing and obtain approval to release to production.
  • Perform production validation to ensure product enhancements meet intended requirements.
Operational Efficiency
  • Ensure the Salesforce platform backlog is comprehensive with sized user stories, enriched with testing estimates, Gherkin, or equivalent scripts.
  • Track all dependent teams' testing and ensure smooth sprint completion.
  • Follow up with engineers to ensure stories are moved through SIT, UAT environments in time to keep the sprint effective.
  • Assist in coordinating go-live activities, including execution of deployment plans and checklists.
  • Assist in ensuring sprint goals are met each sprint.
  • Own production defects, test, and funnel them through sprints towards fixes as applicable.
Requirements
  • College diploma or university degree.
  • Certifications in Salesforce technologies.
  • Certifications in testing tools and methodologies.
Preferred Qualifications
  • 3-5 years of experience in the Salesforce platform ecosystem.
  • 2-3 years of proven experience with testing, writing test scenarios, Gherkin, or equivalent scripting for testing.
  • Strong working knowledge of Salesforce technologies.
  • Excellent software troubleshooting experience.
  • Excellent understanding of the organization's goals and objectives.
Personal Attributes
  • Hungry to learn, demonstrated continuous learning of relevant skills.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to conduct research and understand current state and define future state.
  • Ability to communicate ideas in both technical and business languages.
  • Highly self-motivated and directed, with keen attention to detail.
  • Proven analytical and creative problem-solving abilities.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Ability to work in a team-oriented, collaborative environment.

This role will be based in our Tampa, FL office with a hybrid in-office work environment.

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