Support Professional

3 days ago


Savannah, Georgia, United States Mass Markets Full time

We are looking for a skilled Customer Service Representative to join our team

About the Job:

  • As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt and professional communication;
  • You will handle inbound and outbound contacts in a courteous, timely, and professional manner;

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner;
  • Resolve customer complaints and issues in accordance with company policies and procedures;
  • Document all interactions with customers in our CRM system;

Salary and Benefits:

  • A competitive salary of approximately $48,000 per year;
  • Ongoing training and development opportunities;
  • A comprehensive benefits package including health insurance, retirement savings plan, and paid time off;

Requirements:

  • Degree in Communications or related field;
  • 1-2 years of customer service experience;
  • Excellent communication and problem-solving skills;
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