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Sales Representative for Landscaping Products
2 months ago
At SiteOne, we prioritize our customers, ensure safety, and foster a culture of continuous improvement and enjoyment. Whether you are seasoned in the green sector, seeking a career transition, or a recent graduate or veteran entering the workforce, we believe you will discover both opportunity and fulfillment with us.
SiteOne Landscape Supply stands as the largest and sole national wholesale distributor of landscaping products across the United States and Canada. With a network of over 700 branches, we provide an extensive range of products, including irrigation supplies, fertilizers, nursery goods, hardscapes, landscape lighting, drainage solutions, tools, and various landscaping accessories.
Position Overview
Our Customer Sales & Service Representatives (CSSRs) are enthusiastic, knowledgeable, and consistently deliver outstanding customer experiences. To excel in this position, a passion for customer service and a dedication to serving both commercial and residential clients in the green industry are essential.
Key Responsibilities:
- Provide exceptional customer service to all SiteOne clients.
- Build and maintain strong relationships with customers.
- Assist customers with inquiries and needs, whether in person, over the phone, or through online platforms.
- Respond to and resolve more complex questions and issues based on experience and product knowledge.
- Prepare and organize inventory orders for customer pickup or delivery.
- Identify and leverage opportunities to enhance sales with existing and potential customers.
- Collaborate with branch leadership to implement new technologies and practices that positively influence business performance.
- Support merchandising efforts, manage inventory, and assist with other store operations while ensuring a safe working environment.
- May participate in the onboarding and training of new team members.
- Guide and support less experienced staff in achieving customer service and satisfaction objectives.
- 3+ years of experience in the green industry or familiarity with landscape, nursery, or irrigation products.
- At least 1 year of experience in a retail or wholesale environment.
- Outstanding customer service abilities.
- Eager to learn and adapt to new technologies and methodologies.
- Ability to think on your feet and make informed decisions.
- Experience in inventory management is advantageous.
- Must be capable of lifting a minimum of 50 pounds.
- A high school diploma or equivalent is preferred.
- Weekly pay with DailyPay options available.
- Competitive salary.
- Comprehensive medical, dental, and vision plans.
- Paid time off and holidays.
- 401k plan with company matching.
- Tuition reimbursement programs.
- Generous associate referral incentives.
- Company-provided apparel and work boot vouchers.
- Opportunities for career advancement.
- Paid training and access to business certifications.
- Free counseling services and employee assistance programs.
- Life insurance and both short- and long-term disability coverage.
- Product discounts.
- Most branches are closed on Sundays.
SiteOne Landscape Supply is committed to equal employment opportunities for all associates and applicants. All employment decisions, including those related to hiring, promotion, transfers, benefits, compensation, placement, and termination, will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.