Store Operations Manager
2 months ago
A Snail's Pace, Inc. is a leading specialty running store that has been serving the Southern California community since 1979. As a Floor Manager, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Customer Service: Greet customers as they enter the store, provide industry-leading customer service, and ensure a positive shopping experience.
- Store Operations: Maintain a clean and tidy sales floor, fill in products that are low or out of stock, receive and stock products from the warehouse, and merchandise the sales floor.
- Team Leadership: Assist with in-store and grassroots marketing, lead a sales team, and hold them accountable for meeting sales goals and providing excellent customer service.
- Administrative Tasks: Ring up customers using our POS system, maintain accurate inventory levels, and perform basic math calculations.
Requirements:
- Excellent Communication Skills: Friendly and upbeat personality, strong communication skills, and ability to work under pressure and multitask.
- Problem-Solving Skills: Ability to resolve conflicts, think critically, and make sound decisions.
- Physical Demands: Ability to lift up to 50 pounds and stand for long periods of time.
- Availability: Flexible availability, including nights, weekends, and some holidays.
Benefits:
- Health Insurance: Comprehensive health insurance plan for full-time associates.
- 401K Plan: Employer-matched 401K plan for retirement savings.
- Vacation Benefits: Paid time off for rest and relaxation.
- Associate Discount: 40% off on all products and services.
- Free Race Entries: Free entries to all running club races (12 per year).
- Seeded Footwear and Apparel: Free access to high-quality running gear.
- Quarterly Profit Sharing: Quarterly profit-sharing program for eligible associates.
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