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Customer Service Liaison

4 weeks ago

Sparta, Michigan, United States Waste Connections Full time

At Waste Connections, we're seeking a skilled Customer Service Liaison to join our team. As a key member of our customer-facing team, you'll work closely with other departments to resolve customer disputes and provide exceptional service. Your responsibilities will include:

  • Interviewing customers to understand their needs and recording interview information into our system.
  • Communicating with customers via phone and in person to receive orders and provide updates on their service.
  • Demonstrating expertise in our software applications to deliver seamless customer experiences.

We're looking for a detail-oriented and customer-focused individual who can provide top-notch support to our clients. If you're passionate about delivering exceptional service and have a knack for problem-solving, we'd love to hear from you.