Petco Retail Sales Associate

7 days ago


Muskegon, Michigan, United States Petco Full time

About Petco

Petco is a leading pet supply retailer with a commitment to providing excellent customer service and a wide range of products for pets and their owners.

Job Summary

We are seeking a highly motivated and customer-focused Sales Specialist to join our team at Petco. As a Sales Specialist, you will be responsible for providing prompt and courteous service to all guests, determining their needs and sharing product knowledge to suggest the appropriate merchandise, and effectively employing suggestive selling techniques to increase individual sales.

Key Responsibilities

  • Provide exceptional customer service by responding to guest inquiries, resolving issues, and ensuring a positive shopping experience.
  • Determine the needs of guests and share product knowledge to suggest the appropriate merchandise, increasing sales and enhancing the overall shopping experience.
  • Effectively employ suggestive selling techniques to increase individual sales and meet or exceed monthly sales targets.
  • Perform all aspects of point-of-sale service, including processing transactions, handling returns and exchanges, and maintaining a clean and organized store environment.
  • Complete cash register transactions accurately and efficiently, balancing cash drawers and managing change correctly.
  • Maintain a thorough knowledge of store policies, procedures, and products to provide accurate information to guests and make informed recommendations.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive and productive work environment.

Requirements

  • High school diploma or equivalent required; some college coursework or degree preferred.
  • Minimum 6 months of retail sales experience, preferably in a pet-related industry.
  • Excellent communication and interpersonal skills, with the ability to interact with diverse groups of people.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 50 pounds, stand for long periods, and move quickly and safely around the store.

Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as opportunities for advancement and professional growth. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.



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