Medical Access Coordinator
6 days ago
Cleveland Clinic is a leading healthcare organization in the world, committed to delivering exceptional patient care and advancing medical research. Our hospital in Avon offers a unique opportunity to work with a team of dedicated professionals who share our passion for making a difference in the lives of others.
Job Description
We are seeking a highly skilled Patient Access Representative I to join our team at Cleveland Clinic's Avon Hospital. As a Patient Access Representative, you will be responsible for performing registration and obtaining information about demographics, insurance, medical and financial details from patients. You will also have the opportunity to cross-train in various areas of patient access, such as front desk, admitting office, ED, and cash register.
Responsibilities:
- Perform registration and obtain information about demographics, insurance, medical and financial details from patients.
- Cross-train to staff all areas of patient access, such as front desk, admitting office, ED, and cash register.
- Function as a Super User and act as a resource for training of new caregivers.
- Provide registration and cash collection access in Epic.
Requirements:
- High school diploma or GED and two years of experience in a customer-facing role OR an associate's degree and one year of experience OR a bachelor's degree.
- Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year.
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