Front of House Staff Member

3 weeks ago


New Orleans, Louisiana, United States Dickie Brennan & Co. Full time

Dickie Brennan & Company is recruiting experienced front-of-house staff to join our talented team at the Acorn location of our restaurants. We value hard work, dedication, and sincerity and strive to provide a warm and professional environment for our employees.

About Us

We are a family-owned and run business with a passion for delivering superior dining experiences through serving locally sourced, updated versions of classic New Orleans cuisine and outstanding service. Our commitment to excellence has earned us recognition as one of the "Best Places to Work" by New Orleans CityBusiness.

We believe in providing opportunities for growth and promotion within our company and offer a competitive salary and benefits package to our employees. If you are a motivated and customer-focused individual looking to accelerate your career path in hospitality, we encourage you to apply.

Job Description

This role is responsible for maintaining a clean and welcoming atmosphere in the café, ensuring that guests receive excellent service and that orders are accurate and delivered promptly. You will be working in a fast-paced environment where attention to detail and excellent communication skills are essential.

You will be responsible for:

  • Show up to work on time in a clean, pressed uniform and with a good attitude.
  • Providing all necessary information that a guest should need or be able to direct them to someone who has the information.
  • Maintaining a clean workplace and café area.
  • Cleaning and sanitizing work station and equipment.
  • Keeping supplies in and around grab and go stocked.
  • Having knowledge of menu and beverages.
  • Receiving and processing payments and organizing checks.
  • Maintaining a calm demeanor during times of high volume.
  • Assisting with coffee station when needed.
  • Cleaning and busing tables when necessary.
  • Ensuring order accuracy and quality.
  • Providing support to team members when needed.
Requirements
  • High school graduate or equivalent.
  • Experience in high volume restaurant preferred.
  • Must possess basic math skills and have the ability to handle money and give correct change.
  • Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills.
  • Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way.
  • Strong organizational, multitasking, time management skills with attention to detail.
  • Be flexible and eager to learn new things.
  • Manual dexterity is essential.
  • Must be able to maneuver through the café and at outside functions/seating area. Must be able to sit or stand for extended periods of time, bend, stoop, reach, kneel, crouch, twist, lift, push, pull and grip items when necessary. May occasionally lift up to 30 pounds; push, pull, or move items weighing up to 50 pounds.
  • Subject to wet or slippery floors, temperature extremes/frequent changes in temperature, and excessive noise.
  • Ability to work varied hours in a fast paced environment in accordance with café operations and adhere to the attendance requirements of the café.
  • Must adhere to the established appearance, hygiene, and uniform guidelines.
  • Ability to adhere to and comply with all rules and regulations of the company.


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