Hospitality Host

5 days ago


Camden, New Jersey, United States Rank Group Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our Hospitality Team as a Hospitality Host. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our guests feel welcome and cared for.

Key Responsibilities

  • Welcome customers warmly into the business and create a memorable and entertaining experience.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Work with colleagues to provide efficient and dynamic service.
  • Deliver an excellent quality experience across leisure, food, and beverage.
  • Provide an outstanding level of service through selling.
  • Ensure proactive compliance with all regulations, particularly for alcohol licensing conditions, food safety, and safer gambling.
  • Maintain immaculate operational standards in all areas of food and beverage.

What We Offer

We offer a competitive hourly rate of £9.06 per hour, plus a 10% night-time premium (12am-8am) and tips. Hourly rate will increase to £9.36 per hour on 1st November 2021.

Requirements

  • Positive attitude.
  • Experience of working successfully in a hospitality role.
  • (Preferred) Previous experience working in a Food and Beverage role.
  • Fanatical about delivering unrivalled customer experience.
  • Ability to build lasting relationships with our customers.
  • Comfortable with change and ability to embrace new ways of working.
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.

About Us

The Grosvenor Victoria Casino is a world-class gaming and leisure destination, offering a unique and exciting experience for our customers. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.


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