Front-End Shift Supervisor Team Lead
1 week ago
Hames Corporation, a fourth-generation family-owned and operated company, is seeking an experienced Front-End Shift Supervisor to join our team in Sitka/Ketchikan, Alaska. As a key member of our front-end operations team, you will play a crucial role in delivering exceptional customer service and ensuring the smooth day-to-day running of our store.
About Hames CorporationWe are more than just a grocer - we're a gathering place for our community, supporting local charities, sports teams, education, and the arts. Our employees are part of our extended family, working together to deliver outstanding service and exceed customer expectations.
Job DescriptionThis exciting opportunity as a Front-End Shift Supervisor involves assisting the Front-End Manager in directing and supervising front-end activities and operations throughout designated shifts. You will be responsible for ensuring that work shifts and breaks contribute to the operational best interest of the store, managing customer service functions, and overseeing cash handling, point-of-sale quality, and pricing concerns.
Key Responsibilities- Recruit, select, and manage a team of customer-oriented employees who perform at levels consistent with Store and Corporate objectives.
- Support, uphold, and enforce all Company policies, local, state, and federal laws and regulations.
- Maintain high standards of store image, ensuring the front area is clean and ready for business.
- Plan and schedule day-to-day operations of front-end staff.
To succeed in this role, you must have:
- An extensive retail background with at least 1 year of related management experience in retail or grocery operations.
- A thorough understanding of overall Company practices, policies, and procedures, including Point of Sale (POS) system usage.
- Excellent written and oral communication skills, leadership, and interpersonal skills, with proven ability to manage people.
We offer a competitive salary range of $50,000 - $70,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.
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