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Staff Site Reliability Engineer

1 month ago

Washington, Washington, D.C., United States Zscaler Full time
About Zscaler

Zscaler is a leading cloud security company that protects thousands of enterprise customers worldwide, including 40% of Fortune 500 companies. Our mission is to make the cloud a safe place to do business and provide a seamless experience for enterprise users.

Job Summary

We are seeking an experienced Staff Site Reliability Engineer (Federal) to join our ZPA team. This role requires Secret Security Clearance and Information Assurance Technician Level 2 Certification. The successful candidate will oversee operational tasks for FedRAMP cloud products, manage cloud infrastructure components, and develop operations documentation.

Key Responsibilities
  • Participate in regular deployment sync meetings and operational hand-offs
  • Manage all cloud infrastructure components, including AWS GovCloud and private cloud environments
  • Develop operations documentation and handle escalations
  • Implement measures to prevent recurring incidents and contribute to DevOps best practices
Requirements
  • 5+ years of experience as a Site Reliability Engineer in an Operations or Engineering environment
  • Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs
  • Hands-on experience with Linux administration, basic network troubleshooting, and infrastructure as code and automation tools
  • Coding experience (preferably Python) and expertise in container-based architectures
  • Knowledge of virtualization, cloud architecture and services, automated deployments, web security, and protocols
Preferred Qualifications
  • Experience with High/Moderate FedRAMP authorization levels, including monthly monitoring programs
  • Information Assurance Technician Level 2 certification or willingness to complete the certification within a few weeks of employment
About Zscaler's Benefits

Zscaler offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages. Our benefits program includes various health plans, time off plans, parental leave options, retirement options, education reimbursement, and in-office perks.