Administrative Support Associate
4 days ago
**About Us**
Smith Brothers Insurance is a leading insurance provider committed to delivering exceptional service and expertise to our clients. Our team of professionals strives to consistently deliver our Be Sure brand promise, contribute to our organization being a great place to work, and work together to be a sustainably relevant company.
We are seeking an Operations Support Specialist to join our team in Glastonbury, CT. As a key member of our operations team, you will provide administrative support to our sales, service, and operations teams, working with internal and external clients to meet their needs.
The ideal candidate will have entry-level experience working in a fast-paced environment, preferably in a client service role or office environment. They should possess strong organizational skills, attention to detail, and excellent communication skills to effectively interact with clients and colleagues.
Responsibilities:
- Scan, copy, and collate information and documents as needed.
- Issue, print, and mail certificates of insurance.
- Update client information in the agency management system as requested.
- Create and format letters using appropriate format, using a variety of business tools.
- Utilize agency management system for daily activities, documentation and other duties as assigned.
- Work on projects and other work as assigned.
- Participate in internal training and learning and development sessions.
- Assist with activities and projects as part of the company acquisition process.
- Review, update, and develop processes and workflows as needed.
- Follow department and company defined processes, procedures, and workflows, within specified timelines, to drive consistency and efficiency, with a focus on client experience.
**What We Offer**
We offer competitive salaries and comprehensive benefits, including Health, Dental, Vision, Short and Long-term Disability, Life, Long Term Care and 401K with employer match, employee assistance program, licensing and continuing education reimbursement, travel and expense allowance, internal & external meetings, and learning and development opportunities.
Average salary: $55,000 - $65,000 per year.
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